With years of combined experience, knowledge and expertise, the team at West Coast are best placed to help you with all your needs.
We're a friendly bunch and share the same passion for riding as our customers... because we ride too!
Here you can meet the team and get to know more about them.
Executive Director
During Don’s tenure at the helm, West Coast has grown from being a small (but powerful) dealership to the UK’s #1 in consecutive years. He’s been involved in the motorcycle business since starting Scotbike in 1979 and then when the opportunity arose to join West Coast in 2003 he grabbed it with both hands. He has a passion for detail and CXI – or in other words keeping our customers happy! Don is now working with the senior management team at West Coast as our Executive Director and is still very passionate about our business.
Managing Director
As part of our continued growth, West Coast is delighted to welcome David Hackshall as our Managing Director (effective end of May 2021). David has many years' experience in the industry having run a dealership early in his career before progressing to work for a Motor Company in Oxford, developing their business throughout the UK and Europe. Most recently David was the country manager for Harley-Davidson Canada having held the same role in the UK for almost 9 years.
Sales Lead
William joined the team back in April 2019. He started his career at 16 years old as an apprentice panel beater and rode bikes through this time. He took the plunge in 2002 and sat his test on an RD350 YPVS and progressed through a few different styles of bikes since including a Vespa PX200 which he stills owns. William came to West Coast from the car industry and hasn't looked back.
Sales Executive
Ed joined us in February 2022 having spent 24 years in various motorcycling roles. He's spent many an hour in the saddle as a Motorcycle Riding Instructor and track coach, there's no one better placed to advise you on your next purchase. Ed's not new to Triumph, you can find him on any Distinguished Gentleman's Ride on his Thruxton.
Sales Executive
Aggie became interested in motorcycles in her teens and even saved her student bursary to buy a 125! Twenty years and several motorcycles later, Aggie has since worked at various dealerships around Glasgow across many areas of the motorcycle industry, from parts and clothing to selling motorcycles right here at West Coast Triumph Glasgow.
Sales and Finance Administrator
A quick learner, Kat is already making an impact in both bike sales admin and talking to our customers about their finance options for both Moto and Harley bike sales.
Aftersales Lead
Donald started motorcycling from a young age along with his brother. Their first bike was a mini moto side-car, which lead to a flurry of of pit bikes, Quads and Crossers.
When he left school Donald went straight into work and joined the bike trade starting at a local motorcycle shop gaining 6 years knowledge. He now brings his experience to West Coast. Donald rides to West Coast most days, his first bike being a DT125, and his current ride is a CBF500.
Aftersales Advisor
Bikes are in his blood. Brian joined West Coast in April 2018 after a long and distinguished career in the motorcycle industry with some well-known companies and worked with Don in the 90’s. As well as unbelievable knowledge Brian has a can do attitude and is more than willing to go that extra mile for anyone. Again totally fitting into the West Coast Way. Such a great asset to the team with his all makes know how… He’s our go to man for any part for any bike and he never lets us down. Last year Brian qualified as a Master of P&A as well as shown his willingness to learn all aspects of the Aftersales Department able to carry out all functions required by the team whether its parts or service.
Aftersales Advisor
When it came to adding to our Aftersales Operations Team we interviewed many people. Charley was the stand out candidate from the first interview. A very mature and professional young person with an ability to get the job done. In her previous job Charley worked with ‘Disney’ and we now get the benefit of that great attention to customer care at West Coast Triumph Glasgow. Charley will be the voice you hear when you get that call when your motorcycle is due for a routine service, or when she follows you up to make sure your experience was 10 out of 10. A lovely person to be around, please make sure you say Hello when you see her in the dealership.
Motorcycle Technician
What an asset this man has been since joining the Team in May 2023. Such a wonderful attitude to being a Team player, helping anyone whilst ensuring his own work is on the money. Its fare to say that Tom has started his Technician dream a little later than most but you’d never know that with his dedication and capabilities in the workshop. A natural leader who will take on any job and make sure its done Right First Time. A fully qualified MOT Tester and another Team member who will soon be at the highest recognized level of GOLD Technician status by the end of 2024.
His favourite bike is KAWASAKI Z1100 LTD But his favourite Triumph to work on and to ride is a TIGER 900
Motorcycle Technician
Always smiling, always happy to help and first with his hand up when something needs done. Quote from John Weir Aftersales Director “One of the best attitudes of any employee I have encountered in all my years in the trade”. Bradley joined us in March 2024 after spending years developing his career with other brands. A fully qualified Technician and MOT Tester he is already in the position to advance onto GOLD Technician status having worked out hours to complete in full all his Triumph Manufacturers Training. This guy will go far!
His favourite bike is YAMAHA MT-09 His favourite Triumph to work on is STREET TRIPLE But his favourite Triumph to ride is a SPEEDMASTER
Apprentice Technician and Detailer
More information coming soon.
Motorcycle Detailer
Helping us keep our reputation intact for spotless presentation, Dan joined us as a part-time employee in 2018 to help us over the busy season but he proved his worth very quickly and now he’s on the team full time. You’ll see Dan beavering away to prepare all our pre-owned Harley's as well as all the other make part-exchanges we sell in Moto.
Marketing Manager
Connor Joined West Coast in October 2019 as a Marketing Assistant and has progressed to Marketing Lead. It's safe to say there's not a piece of tech or creative that he doesn't know about and when he's not creating content Connor can be found exploring the West Coast on any bike from our demo line up.
Marketing Assistant
More information coming soon.
Ambassador
More information coming soon.
